A zombie rising from the dead

Inbox Zero: Yea or nay? Also, 7 other things

Oct 05, 2021

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A while back, a guy named Merlin Mann coined a phrase that has dogged a lot of people ever since: Inbox Zero.

It’s an email management system, Mann says (or said, 15-plus years ago), and the goal is to have no unread or lingering messages. The way to get there, supposedly, is to choose one of five actions for every email you receive: “delete,” “delegate,…

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