How politeness and civility make people more persuasive. Also, 7 other things worth your time.
Sometimes, time is short. You've got something to say, and you want to make it stick.
If so, you’ll want to know about a study in the journal MIS Quarterly that suggests a simple trick to make arguments seem more persuasive. It's called the “politeness bias.”
The researchers (Shun-Yang Lee of the University of Connecticut, Huaxia Rui of the University of…
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