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Maureen Grigs's avatar

I think that Amazon may be trying to rectify their situation with dissatisfied customers by reimbursing them for unsatisfactory products. Perhaps this depends on how many “one stars” they get in their ratings. Recently I wrote a note expressing my dissatisfaction too and received a note telling me that I could just keep the item and my credit card would be reimbursed. I had mentioned that the item would lead me to question the quality of other potential items I might wish to buy. I guess we need to be vigilant with the glad handing comments and set more store in the negative ones....Too bad! But then, maybe fake negatives are purchased by the competition? It’s a proverbial crap shoot that we need to take with a grain of salt. Word of mouth may be best.I often will buy items I’ve seen up close and personal in the stores or go by brand names.

Eric Bartosz's avatar

Cat videos aren't typically my brand of humor but watching the zoom mishap video had me laughing out loud. I think it was the expressions on the cats face as the attorney was trying to disable the filter.

Interesting part on the Amazon reviews as well. I have two books that sell on Amazon and have some experience with their robust efforts to filter out fake reviews. When I have my Amazon customer hat on I appreciate it but from a selling perspective it can be tough. All for the greater good though, bogus reviews are a drag.

Ken Ferrara's avatar

RE: FAKES: I always read the negative reviews first when looking to make a purchase.