This Smart 2020 Resolution Will Make People Trust You More (and It Costs Nothing)

'May I have your attention please? Thank you.' Also: 7 other things worth a click. Oh, and Happy New Year!

May I have your attention please? Thank you.

I have an idea for a resolution for 2020. Some of you do it already, and you're probably the better for it.

For the rest of us, it costs nothing, it takes almost no time, and there’s actually some research that suggests it makes people trust you more.

The resolution? It’s simple.

Be more polite.

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