Understandably by Bill Murphy Jr.

Understandably by Bill Murphy Jr.

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Understandably by Bill Murphy Jr.
Understandably by Bill Murphy Jr.
What does success look like?

What does success look like?

Congratulations to Ramona Hood. Also, 7 other things worth a click.

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Bill Murphy Jr.
Feb 28, 2020
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Understandably by Bill Murphy Jr.
Understandably by Bill Murphy Jr.
What does success look like?
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The year was 1991. Ramona Hood was a 19-year-old single mom.

She needed a job. She found one, working as a receptionist, 8 a.m. to 5 p.m., at a trucking company called Roberts Express.

“I wasn’t thinking this was going to be my career," Hood explained recently. “I wanted a job that had a stable shift that would allow me to do (college) courses as appropriate.”

Guess what? She made it a career.

She worked, took the courses, moved ahead.

In January, Hood, now 47, was named CEO of FedEx Custom Critical, which is the FedEx subsidiary that acquired Roberts Express in 1998.

Her promotion makes Hood the first African-American woman to be the CEO of a FedEx subsidiary. (There are 45 subsidiaries.)

It’s great that we’ve reached that milestone at FedEx.

But I'd like to point out something else that Hood brought up recently: the fact that her biggest professional challenges weren’t simply raising a family by herself, or earning degrees at night.

Instead, it was also finding mentors and role models.

As …

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