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Jim's avatar

Interesting that each of your "emotional intelligence" examples has FEEL involved which reminded me of the quote by Maya Angelou - “I've learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.”

To be successful in life/business, it seems that's the only thing you need to learn!

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Ninah's avatar

I worked for a law firm in the 70’s that was quite good, but “not good enough”. When the younger lawyers became partners, they changed the culture dramatically. Instead of just the lawyers benefiting from profit sharing, the secretaries and paralegals were included too. I’d left before that, but when I came back to visit a few years later, the whole atmosphere had changed! The secretaries, paralegals and lawyers were all team players and I could feel the happiness and purpose. It was thrilling.

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